Canny Pricing in May 2026

Canny's standard pricing follows tiered structure: Free for up to 100 active tracked users (limited), Starter at $99/month, Growth at $399/month, Business at $799/month, Enterprise custom-quote. Real-world Canny bills for SaaS products land at $100-500/month for early-stage; mid-stage SaaS with active user feedback workflows hit $1K-3K/month at Growth or Business.

The 6 months free Growth offer covers approximately $2,394 of value. Eligibility focuses on accelerator-backed startups with verified customer feedback workflows. The strategic decision: Canny's value is the public-feedback-board workflow — customers submit ideas, vote on existing requests, and see status updates as engineering ships them. For product-led SaaS companies who want to turn user base into a product council, Canny provides infrastructure that internal tools cannot replicate. The free trial is the right time to validate whether your product attracts enough user engagement to justify dedicated feedback management. For teams with light feedback volume, Notion + simple feedback form often handles the workflow without dedicated tooling. For teams committed to broader product management workflow with feedback collection embedded, Productboard targets that fuller scope at higher pricing. For teams looking for budget alternatives at SMB scale, Featurebase, Nolt, and Savio compete with Canny at lower price points. For specifically open-source self-hosted feedback boards, Fider handles the same workflow at zero subscription cost.