Tawk.to Pricing in May 2026

Tawk.to is genuinely free forever — unlimited agents, unlimited chats, unlimited chat history. Optional paid add-ons: $1/hour for hired live agents, $19/month to remove Tawk.to branding, $29/month for AI assist. Real-world Tawk.to costs are $0/month for the core chat product.

The Free Forever offer is the entire product. The strategic decision: Tawk.to's value is the radical pricing model: completely free with optional paid add-ons. For bootstrapped startups or budget-constrained sites, Tawk.to is genuinely zero-cost without restrictive feature gates. For broader live chat alternatives, Crisp is the closest paid alternative with stronger features (chatbot, knowledge base, shared inbox) at SMB pricing. Tidio competes on similar SMB-paid territory with stronger AI chatbot features. LiveChat is the polished paid alternative. Olark targets simple paid live chat. Intercom dominates B2B SaaS with in-app messaging plus AI agents (Fin) at premium pricing. Zendesk Chat (now part of Zendesk Suite) and HelpScout's chat module bundle with broader support platforms. JivoChat is another budget option. Chatwoot is the open-source self-hosted alternative. For specific use cases: HubSpot Chat bundles with HubSpot CRM; Drift positions for conversational marketing; ManyChat targets Instagram/WhatsApp messaging. For sales-specific chat with handoff, Drift, Intercom, and Qualified compete. For free alternatives specifically, Tawk.to and Chatwoot's free self-hosted tier are the leaders. The Tawk.to vs paid alternatives decision usually splits on: chat volume (Tawk.to handles unlimited; paid tools price by volume), feature depth (Tawk.to's free tier is functional but lacks polish), and brand requirements (Tawk.to branding is the price of free unless you pay for removal).