Olark Pricing in May 2026

Olark's pricing follows simple tiered structure: $29/agent/month for the Pro plan, with usage-based pricing for higher tiers. Real-world Olark bills for typical 5-agent support teams land at $145/month.

The Free Trial offer provides 14 days to evaluate. The strategic decision: Olark's value is the simplicity — basic live chat that's easy to install, simple to use, and reasonably priced for SMBs that don't need AI agents, ticketing, or knowledge bases. For small businesses where chat is occasional rather than the primary support channel, Olark is sized appropriately. For broader live chat alternatives, Crisp competes directly with Olark at SMB scale with broader features. Tidio is another direct competitor with stronger chatbot features. LiveChat is the polished alternative with deeper integration ecosystem. Drift positioned for conversational marketing but has lost share to Intercom's AI features. For larger teams, Intercom dominates with in-app messaging plus Fin AI agent at higher pricing. Zendesk Chat and HelpScout's chat module bundle with broader support platforms. For free tiers, Tawk.to is the popular zero-cost alternative. JivoChat is another budget option. Chatwoot is the open-source self-hosted alternative. For specific use cases: HubSpot Chat bundles with HubSpot CRM; Customer.io and Klaviyo include chat for marketing automation; Pylon and Plain target B2B SaaS technical support specifically. Olark's specific niche is simple SMB live chat without AI bloat.