Does Freshchat support WhatsApp?

Yes. WhatsApp Business integration on Growth and higher plans for two-way customer messaging.

AI chatbot that answers questions from your knowledge base, qualifies leads, and hands off to human agents when needed.

Does Freshchat integrate with Freshdesk?

Yes. Seamless integration converts chat conversations into support tickets when issues need follow-up.

Can I send proactive messages?

Yes. Trigger messages based on user behavior, page visits, and custom events.

Does Freshchat have a mobile SDK?

Yes. iOS and Android SDKs for embedding messaging directly in your mobile app.

Does Freshchat support multiple languages?

Yes. Agent dashboard and customer-facing widget support 30+ languages.

Can I use Freshchat for sales?

Yes. Lead qualification bots, visitor tracking, and CRM integration make Freshchat effective for sales conversations.

Verified by SaaSOffers

ApplyCustomer Support

Freshchat — Free Plan for Startups

Free Plan

Modern messaging platform for customer engagement across web, mobile, and social channels.

Reviewed within 48 hours

✓ Verified deal✓ No spam, ever✓ 2,000+ startups

Deal value

Free Plan

Already have an account? Log in

Verified deal

No spam, ever

Fast approval

Deal Highlights

Free Plan

Deal Value

Apply Required

Access Type

Customer Support

Freshchat — Modern Messaging for Customer Engagement

Freshchat by Freshworks is a customer messaging platform that combines live chat, AI chatbots, and messaging across web, mobile, WhatsApp, Facebook Messenger, and Apple Business Chat. It is designed for teams that want Intercom-level engagement at Freshworks pricing.

Omnichannel Messaging

Meet customers where they are — web chat, in-app messages, WhatsApp, Facebook Messenger, Instagram, Apple Business Chat, and email. All conversations flow into one inbox. Agents handle every channel from a single interface.

Freddy AI Chatbot

Freddy AI resolves common questions automatically using your knowledge base. It handles FAQs, order tracking, appointment booking, and lead qualification. When the bot cannot help, it seamlessly hands off to a human agent with full conversation context.

Proactive Messaging

Trigger messages based on user behavior — visited the pricing page 3 times, spent 2 minutes on checkout, or returned after 30 days. Proactive campaigns convert more visitors than waiting for them to initiate contact.

Freshchat vs Intercom

Intercom is the premium option at $74+/seat. Freshchat starts free with comparable messaging features. Intercom has better product tours and onboarding. Freshchat integrates better with the Freshworks ecosystem (Freshdesk, Freshsales).

Getting Started

Sign up through SaaSOffers for a free plan
Add the widget to your website or app
Configure Freddy AI with your FAQ content
Connect WhatsApp and social channels

Pricing

Free plan supports up to 10 agents with web and mobile chat. Growth at $15/agent/month adds WhatsApp, Facebook, and AI chatbot. Pro at $39/agent/month adds advanced routing and analytics.