LiveAgent Discount Code: 6 months free + 50% off for 6 months

Deal Highlights

Our LiveAgent listing: 6 months free, then 50% off for 6 months

Offer: any LiveAgent plan free for 6 months, then 50% off for the next 6 months. For startups that qualify for LiveAgent's startup program.

LiveAgent confirmed these terms to us directly in November 2026. We checked the plans and prices against LiveAgent's official pricing and startup pages the same month.

LiveAgent is cloud help desk software. Every customer message becomes a ticket, whether it arrives by email, live chat, phone or social media. Your team assigns it, answers it and tracks it until it is solved. A knowledge base and AI agents sit on top.

The company behind it is Quality Unit, which has made LiveAgent since 2004. LiveAgent says more than 7,000 businesses use it.

The startup deal covers a full year. The first 6 months cost nothing. Months 7 to 12 cost half. From month 13 you pay the regular price.

Who qualifies

LiveAgent's startup page lists five conditions:

• You are a new LiveAgent customer.
• You are at Angel, Pre-seed, Seed or Series A stage.
• You are an online startup with no more than 40 employees.
• Your annual recurring revenue is $1 million or less.
• You commit to ethical and socially responsible business practices.

LiveAgent reviews each startup. The offer applies once you qualify.

Plans and regular prices

The discount applies to any plan, so the plan you pick decides how much you save. These are LiveAgent's regular prices per agent per month.

LiveAgent runs public promotions on top of these. In November 2026 its pricing page shows a lower offer price until November 22. Ask LiveAgent whether a public promotion can be combined with the startup deal. We could not confirm that it can.

What each plan includes

Starter

Starter is for a small team that answers email and chat. It has email, live chat, contact forms and a knowledge base, plus AI answer drafts and the AI chatbot. It has no social channels, no call center and no reporting.

Team

Team adds every channel. You get Facebook, Instagram, X, Viber, WhatsApp, Telegram and phone calls in the same inbox. It also adds reports by agent, department and channel, SLA rules, CSAT surveys and custom roles.

Business

Business raises the limits and adds control. It includes 50 AI agents, 150 departments, 150 email accounts and 50 live chat buttons. You also get an MCP server for your own AI tools, removal of LiveAgent branding, an audit log and department roles. A dedicated account manager comes in from 20 agents.

Enterprise

Enterprise is a flat monthly fee with 80 agents included and unlimited departments, channels, rules and roles. Few startups under 40 people need it.

AI is in every plan, and you pay the provider

LiveAgent handles AI differently from most help desks. It does not charge per resolution and adds no AI fee. You connect your own AI provider and pay that provider at its prices. LiveAgent sets up the provider for free.

LiveAgent measured a typical AI chat at about $0.11 at the provider. That is its own figure, so test it on your own tickets.

Three AI tools come with every plan:

• AI Chatbot. Answers customers in chat at any hour from your knowledge base, website and documents. It hands over to a person with the full context when needed.
• AI Answer Assistant. Writes a reply from the ticket, or improves the agent's draft. The agent reviews it before sending.
• AI Ticket Summary. Turns a long thread into issue, resolution and open items.

Worked examples: what the deal is worth

All three examples use a team of 5 agents and LiveAgent's regular yearly-billing prices.

5 agents on Business

Business costs $49 an agent, so $245 a month. Six free months save $1,470. Six months at half price save $735. Total: $2,205.

5 agents on Team

Team costs $29 an agent, so $145 a month. Six free months save $870. Six months at half price save $435. Total: $1,305.

5 agents on Starter

Starter costs $15 an agent, so $75 a month. Six free months save $450. Six months at half price save $225. Total: $675.

Since any plan is covered, it makes sense to start on the plan you will need in a year, not the cheapest one. You pay nothing for 6 months either way.

Setup and migration are free

LiveAgent connects your email, chat and channels for you at no charge. It has free importers for Zendesk, Freshdesk and Help Scout, so you can move tickets across instead of starting empty. It connects to more than 200 apps, including Shopify, Slack, HubSpot and WordPress.

There is also a 30-day free trial with no credit card. You can test the product before you apply for the startup deal.

LiveAgent next to other support tools on SaaSOffers

LiveAgent's deal is the only one in this list that keeps a discount running after the free months end.

Who it suits, and who should skip it

LiveAgent suits you if:

• Customers reach you on several channels and you want them in one inbox.
• You take support calls and want the phone inside the help desk.
• You want AI replies without a per-resolution fee.
• You are moving off Zendesk, Freshdesk or Help Scout and want your tickets imported.

Skip it if:

• You are past Series A, above $1 million in ARR or over 40 people. You will not qualify.
• You already use LiveAgent. The deal is for new customers.
• You only need a chat widget. A free tool covers that.

How to get the LiveAgent offer

1. Unlock the deal on this page and open the LiveAgent startup page.
2. Check that you meet the five conditions.
3. Start your 30-day free trial and contact LiveAgent to apply for the startup program.
4. Once LiveAgent confirms you qualify, the offer applies: 6 months free on any plan, then 50% off for 6 months.

There is no promo code. LiveAgent applies the discount to your account after it approves you.

Who Is This Deal For?